Top Questions
+More...Top Questions
Home > Returns & Exchanges

Returns & Exchanges

In China, customers’  satisfaction is guaranteed. This rule applies internationally either. Any products can be returned or exchanged (except normal wear) within 21 days of receiving date. Please view the following instructions carefully so as to avoid misunderstanding between seller and buyer:

Instructions:

-If there is a quality problem, such as:

Wrong Style be sent/ Broken Fabric/ Unclean clothes/ Bad Workmanship/ Other problems that hinder the use of the item

Thus,seller will undertake:

1, The returning shipping cost from your country to China;

2, Exchange a brand-new item FREE OF CHARGE;

3, Full cost refund;

 

-If it is the responsibility of the buyer, such as:

Don’t like the style/ Don’t like the fabric/ Don’t like the color/ Choose wrong size/ No reason for returning or exchange

Thus, the buyer has to undertake:

1, The returning shipping cost from your country to China;

2, Exchange a brand-new item, but have to pay 5US Dollars restocking fee for each item;

3, Shipping cost from China to your country for the exchange item;

4, After deduct the restocking fee, we can refund you the balance;

 

-No Refund for Shipping Cost when it is the responsibility of the buyer;

 

-All underwears, tights, special order items, SMUs, gifts are non-refundable and non-exchangeable.

-We are not responsible for lost or stolen return packages and we strongly suggest you insure your return shipment.

-Please allow 1-2 weeks for us to process returns & exchanges items after we receive your return items. We will keep you informed.


Our address for Returns & Exchanges:

Beijing Dansco Dance & Active Wears Co.Ltd

8E 3#Building 31# Zizhuyuan Road

Haidian District Beijing 100089

China

Tel: 8610 5190 6758


Secure Site